Marco Giunta

How to increase sales

How to Increase Sales

Learn the techniques used by successful business

Use Social media in your business Need new-clients? Try Lead Generation Talk

Understanding the Customer

By On · Add Comment

5 Ways To Gain Your Customer's Trust

Fear.  

We have all experienced it, and it is not a feeling that we like.  It is what makes us hesitate and look at things with scrutiny – in an attempt to protect ourselves from an unpleasant outcome.

Truth is, every sale involves some level of apprehension. It's human nature.    

No one dives in head first in a business deal, believing all that is told to them in 5 minutes.  And, a prospect will pick up on your own insecurities in a second.

Having said this, it is easy to understand that a customer's fear is one of the biggest obstacles that could keep you from making a sale.

How can this fear be put to rest?  

Quality Service Indicators That Clients Look For FIRST

Think about the last time that you had to buy a major item or service.  Usually you have done your homework beforehand.   Sure, you want to be able to trust what the business or salesperson is saying, but at the same time, we all know that not everyone in this world is honest.  

This is one of the hardest part of sales – proving to people that our services are indeed quality services, and that we, as a company, have what it takes to effectively take care of their needs.  

Your customers or prospective customers are also doing their homework  - wanting to ensure that they will get the best service for the best price.   Truth is, can you blame them?   Price, as we already know, is always the critical element in any sales process, and we therefore cannot blame companies for being price conscious.  

How then do you make sure that the client knows that you are giving them the best deal possible?  

Is Emotional Intelligence An Indicator of Success? 

There are many facets involved in creating just the right sales "chemistry" for success.  

It's a careful balance of not only your intelligence and experience, but also of your ability to interpret and understand the emotions of those around you, while understanding your own, as well.  

Therefore, I felt a need to provide you all with information on this topic – first to help you to understand more about it, and secondly, how to increase your own level of emotional intelligence, as well.

People with emotional intelligence are not always easy to find. 

But once you have the pleasure of coming in contact with them, you will not soon forget them.  

Here's how you can work to become one of these people.

My Twitter profileMy Facebook profileMy Google+ profile

Marco Giunta

Sales Executive
A Sales Strategy and Business Development consultant with over 25 years of successful Senior Sales and Sales Management experience. Hard-charging leader for Fortune 500 clients Morgan Stanley, Staples, JPMC, MetLife, Goldman Sachs, JPMC, Bank of America, Wachovia, and Ross. Consistently earned top ranks in sales performance in every position by bringing revenues, profits and market share to new heights. Thrives on developing new business, revitalizing non-performing sales programs, and increasing company market share.

Latest posts by Marco Giunta (see all)

Tagged with → • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •